Hurricane Policy

What You Need to Know for Your Grand Cayman Vacation

Resident Guests:

If guests decide to leave in the advent of a hurricane, we will issue a credit voucher for travel up to 1 year* for the unused nights.

In the event that resident guests are stranded at Aqua Bay Club as a result of severe weather conditions, the 1st overstay night will be complimentary, and a nominal fee of US$150 net, charged per room for each additional night not exceeding 2 nights.

Arriving Guests:

In the event that air travel to Grand Cayman is suspended due to a hurricane, we will credit your deposit toward future stay (for up one year).

Rescheduling:

(A) Guests can reschedule their stay with no penalties for travel up to 1 year.

(B) Guests who wish to arrive immediately after the storm passes may do so for the same number of nights or they may stay for fewer nights, and be refunded for the interrupted nights.